Zoho CRM alternative: SODOO
Zoho CRM is Zoho's CRM product and family of business apps. If you are looking for a system that runs every process in one place, speaks Turkish and adapts to your company, instead of or alongside Zoho CRM, consider SODOO.
For companies looking to replace or complement Zoho CRM, SODOO is a web-based business management system that runs every process, including leads, opportunities, quotations and after-sales, in one place. It is built on the Odoo 19 Community core, speaks Turkish and English, is ready for Turkish e-invoicing, is tailored to your company and keeps its database on your own server. You can move one process at a time.
Teams searching for Zoho CRM want to see the customer relationship after the sale too. In SODOO, CRM is not a separate tool: a won opportunity becomes an order, a delivery and an invoice on the same record, so sales sees delivery and accounting sees collection on one screen.
Who called whom, what was promised, which quotation was sent: all of it stays on the customer's record with the conversation. When someone leaves the team, the knowledge stays.
The first question a company using Zoho CRM asks about SODOO is its data: customers, products, stock and open balances move with import templates, and processes are set up and tried in a demo account first.
You do not have to switch everything at once. Most companies start with one process (for example sales and quotations, or projects) and move the others into the same system later.
What you get with SODOO
- Leads, opportunities and quotations on one pipeline; expected revenue read from the pipeline itself
- Leads from web forms, e-mail and live chat assigned automatically
- Quotations, price lists, discounts and online signature on the same record
- Activities and reminders so no follow-up is forgotten
- Once a deal is won, order, stock, production and invoice continue in the same system
- Cowork AI summarises the customer's history and suggests the next step
SODOO at a glance
- Product
- SODOO — a web-based business management system (ERP, CRM, projects, documents, AI)
- Maker
- PORTWARE
- Core
- Odoo 19 Community — open source, open schema
- Access
- Browser and mobile; nothing to install on the client
- Hosting
- On your own server or on PORTWARE's
- Languages
- Turkish and English interface, documents and reports
- Compliance
- Turkish e-Invoice, e-Archive, e-Waybill and the uniform chart of accounts installed
- Office
- Word, Excel and presentation files in the browser, on the record, versioned (SODOO Office)
- AI
- Cowork AI on every screen; the company picks the provider and model with its own keys
- Integration
- REST and XML-RPC API, Excel/CSV import and export
Frequently asked questions
Are CRM and ERP in the same system?
Yes. In SODOO, CRM, sales, inventory, manufacturing and accounting share one database; the customer is the same record in every app.
Do requests from our website reach the CRM?
Yes. Contact forms create leads or opportunities directly and assign them to the sales team you choose.
Are there sales reports?
Funnel, conversion, salesperson performance and expected revenue reports are installed, with live sales dashboards.
What is SODOO's licence model — is there a per-user fee?
SODOO's core is Odoo 19 Community and is open source; the modules PORTWARE writes are licensed LGPL-3. No closed-source per-user licence fee is required. The cost is in setup, tailoring, training and support services, quoted to your scope.
Where is our data kept, and whose server is it on?
The database runs wherever you want it: on your own server or on one PORTWARE manages. The schema is open and the whole dataset can be exported at any time. Backups are taken daily and kept on a separate server.
Does it integrate with the other programs we use?
Yes. SODOO exposes REST and XML-RPC APIs and talks to banks, e-invoice providers, e-commerce and shop-floor systems through them. For bulk data, Excel/CSV import and export is available on every screen.
How are training and support provided?
The system ships its own handbook, application guides and per-screen help. On top of that PORTWARE trains the team during go-live and provides upgrades and support afterwards.
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Zoho CRM is a trademark of Zoho Corporation. This page is not affiliated with or endorsed by Zoho Corporation; the product is named for comparison only.
Let us talk about your company.
Tell us how you work today. We show you SODOO with your own processes.