Quality
Inspection, nonconformity and 8D, sampling, calibration and the supplier scorecard, on the records of stock, manufacturing and sales.
- No action without a causeAn action cannot start before the root cause is written.
- Calibration stops the inspectionAn inspection naming an expired instrument cannot be closed.
- Suppliers in numbersThe last 12 months' rejection and on-time rates on the partner form.
Where it appears: Quality in the application panel
The Quality application adds nonconformity management, sampling, calibration and a supplier scorecard to an open source inspection engine. Every record is tied to its transfer, manufacturing order, product and lot.
Menus
| Menu | What it is for |
|---|---|
| Inspections | Done and pending inspections |
| Nonconformities | Nonconformity and 8D records |
| Tests | The criteria an inspection asks |
| Analysis | Inspection Analysis, Defect Pareto, Nonconformity Analysis |
| Measuring Instruments | Calibration tracking |
Nonconformity and 8D
The stages: Draft, Open, Investigation, Action, Verification, Closed. Every step has a condition.
| Step | Condition |
|---|---|
| Open | A responsible person is assigned, and that person gets a to-do |
| Action | The root cause category and root cause are written |
| Verification | The corrective action is written |
| Closed | Only a quality manager closes it. Root cause, corrective action, effectiveness check and verifier must be written and the action confirmed effective; anything missing is listed |
8D required is computed: it is set when severity is major or critical, or when the record is a customer complaint. Closure then also needs the team (D1), containment (D3) and preventive action (D7).
Kind, origin and severity sit on the same record as the affected product, lot or serial, quantity, equipment, inspection, transfer, manufacturing order and customer or supplier. Disposition says what happens to the affected product. With Aerospace Quality installed, a Suspected Counterfeit field appears too.
Tabs: Problem, Cause and action, Verification and closure.
Triggering Inspections and Sampling
An inspection opens when a transfer matches a trigger line. Three frequencies: Every time, Randomly at a given percentage, and Periodically with at most one inspection per period.
The sampling method is set per test:
| Method | What it does |
|---|---|
| Every unit | 100% inspection |
| Fixed quantity | The given number, or the whole lot when smaller |
| ISO 2859-1 | Sample size from lot size and inspection level. With an AQL set, acceptance and rejection numbers too |
Approving a test retires the one it replaces. Approver and date stay on the record.
Calibration
Measuring instruments are maintenance equipment records. The calibration interval, last calibration date, certificate number and certificate file are kept, and the next date is computed.
- After the next date an instrument is expired, and in the 30 days before it due.
- A daily job gives the responsible person one to-do per instrument.
- An inspection naming an expired instrument cannot be closed.
The Supplier Scorecard
The partner form shows the last 12 months for the whole company, its contacts included: inspections on receipts, failures, rejection rate, on-time delivery rate, nonconformities and open nonconformities. The figures are not stored. They are computed when the form opens.
Aerospace Quality
First article inspection, supplier approval and suspect lots under AS9100 are a separate module: Aerospace Quality.
| Module | What it does |
|---|---|
| Quality Control OCA | Generic infrastructure for quality tests. |
| Stock Quality Control | Quality control on receipts and deliveries: inspections from stock moves. |
| PORTWARE Quality Management | Nonconformity and 8D, sampling, calibration, supplier scorecard and quality analysis on top of the OCA inspection engine |